How to make an invoice in four steps
- Choose the document. Invoice to request payment, receipt to confirm you were paid, quotation to price a job, or proforma to bill in advance.
- Add your business once. Name, address, phone, email, tax number and logo are remembered in this browser, so your next invoice starts filled in.
- List what you’re charging for. Quantities and unit prices are multiplied and totalled for you. Turn on tax to add VAT, GST or sales tax — or to show the tax already inside your prices.
- Download or share. Get an A4 PDF that prints cleanly, or tap Share on a phone to send it straight to WhatsApp or email. Numbers go up automatically (INV-0001, INV-0002…).
What should an invoice include?
A clear invoice gets paid faster and stands up if there is ever a dispute. Exact legal requirements vary by country, but almost everywhere a good invoice shows:
- The word “Invoice” (or “Tax invoice” where your tax rules require it) and a unique invoice number.
- The invoice date and a due date or payment terms such as “due within 14 days”.
- Your business name, address and contacts, and your tax or VAT number if you are registered.
- The customer’s name and address — for a business customer, their tax number too where required.
- A description of each item or service, the quantity, unit price and line amount.
- Subtotal, any discount, tax (if you charge it) and the total, with the currency clearly shown.
- How to pay: bank details, a payment link or a mobile money number, with the account name.
Invoice, receipt, quotation or proforma?
| Document | When you send it | What it means |
|---|---|---|
| Quotation | Before the customer decides | “This is what it will cost.” Usually valid for a set time, e.g. 30 days. |
| Proforma invoice | Before delivery, to arrange payment | A preliminary bill. Not a demand for payment and not yet a sale. |
| Invoice | When goods or services are supplied | “Please pay this amount by this date.” Records the sale. |
| Receipt | When you have been paid | “We received this amount.” Proof of payment for the customer. |
E-invoicing rules: when a PDF isn’t enough
More and more tax authorities run mandatory e-invoicing or fiscal receipting systems, where each tax invoice is registered with the authority in real time — often required for VAT or GST-registered businesses, and sometimes for whole sectors. Where such a system applies to you, your official tax invoices and receipts must be issued through it; a PDF from any other tool will not count, and your customers may not be able to claim the tax back.
Tips to get paid on time
- Invoice immediately after delivering — the longer you wait, the longer you wait to be paid.
- Put a due date, not just “on receipt”. A real date is easier to follow up on.
- Make paying easy. Show your bank details or payment link with the account name so the customer can check it before paying.
- Use one numbering series and never reuse a number. It keeps your books clean and makes duplicates obvious.
- Send a receipt when you are paid. It closes the loop and saves arguments later.
Charging tax? The VAT calculator shows the tax inside any price. Want a stamp and signature on the PDF? Use the company stamp maker. Tracking who still owes you? The Ci-Balanced app keeps debtors, sales and receipts in one place.